Last updated: 18 Feb 2025
Unlocker ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services. By using Unlocker, you agree to this Privacy Policy.
Information We Collect
We may collect:
- Account information: Name, email address, username, encrypted password (hashed), and optional profile details.
- Payment information: Processed by Stripe; we do not store full card details.
- Transaction information: Purchase history, pick access records, Stripe transaction IDs.
- Usage data: IP address, browser/device info, access timestamps, pages viewed, interactions.
- Communication data: Emails to support, customer service interactions.
How We Use Your Information
We use your data to:
- Provide and operate the platform
- Process payments and deliver content
- Communicate updates and account activity
- Detect fraud and ensure security
- Comply with legal obligations
- Improve functionality and user experience
How We Share Information
We may share information with:
- Payment processors (e.g., Stripe)
- Service providers (hosting, analytics, email, infrastructure, security)
- Legal authorities when required by law
We do not sell or rent personal data.
Data Retention
We retain your data while your account is active, as needed for legal obligations, and for fraud prevention or dispute resolution. You may request account deletion by contacting support@unlocker.club.
Cookies & Tracking Technologies
We use cookies and similar technologies to maintain login sessions, analyze platform usage, and improve performance and security. You can manage cookie preferences in your browser settings.
Data Security
We implement measures such as HTTPS encryption, password hashing, secure API architecture, and access controls. However, no online system can guarantee absolute security.
International Data Transfers
Unlocker is available globally. Your information may be stored or processed in regions with different data protection laws. For EU/EEA/UK users, we use appropriate safeguards such as standard contractual clauses.
Your Rights
Depending on your location, you may have the right to access personal data, correct inaccurate information, request deletion, restrict or object to processing, request data portability, and file a complaint with a data protection authority. To make a request, contact us at support@unlocker.club.
Children's Privacy
Unlocker is not intended for individuals under 16. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us for immediate removal.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Unlocker after changes constitutes acceptance.
Contact
Unlocker, LLC
Email: support@unlocker.club
Address: Unlocker, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA